Almost 100% of computer system maintenance is software based. From applying security hotfixes and patches to installing service packs and general operating system cleanup. With this comes the opportunity to continue having your systems maintained and updated while reducing costs by eliminating travel fees. Another great feature of our remote support offerings is that while at times a technician may need to disrupt productivity by rebooting a server, remote services can be completed in the evening if a server reboot is expected.

We will design a maintenance plan for your business to suit your needs. From a few hours per month to numerous hours per week. We view remote services maintenance plans the same as our on-site service plans. Increased support priority to contract clients and we will not send you various invoices just because you had a problem with your computer systems outside the normal maintenance schedule. We sell our maintenance plans as blocks of hours. Until the hours are expended, you will not receive additional invoices for service work.