Many of our same support options available for on-site service are equally available for remote support services. And just as we have scheduled maintenance agreements for on-site services, we have remote maintenance agreements available as well. Remote service is a great way for your business to save costs, reduce TCO, and still maintain your computer systems. And, since BITS Etc. began as an on-site services company, we have the staff required to dispatch a technician if we are not able to resolve your problem remotely.

With the rising cost of oil, fuel charges have affected everything from vending machines to buses. Businesses have been forced to increase service or travel charges. While BITS Etc. has not been forced to follow the lead and increase our travel costs, we are finding that the interest in remote service options is increasing dramatically.

No longer do you need to wait for a technician to be dispatched to your office. No longer do you need to pay for travel charges normally associated with on-site services. Remote Support / Maintenance solves all of these problems and reduces cost for your business. Simply submit a service request or call us for service and we will promptly begin working on your problem. Or, let us intrest you in our remote maintenance plans which help to maintain system uptime and keep your systems stable and secure.